Frequently Asked Qustions

Thanks to our partnership with your provider, our algorithms are able to allow your provider to certify the medical leave for most customers within 24 hours!
Your completed medical leave form can only be shared with your provider and your employer. The LeaveGuru program has access only to demographics and diagnosis codes. LeaveGuru staff does not have access to your medical records. The LeaveGuru app is 100% HIPAA compliant using the latest data storage and security features.
If LeaveGuru cannot complete your medical leave form automatically, you will receive an app notification and email requesting more information.
We want customers to be able to update information (e.g. date of delivery changes from what was expected).
Acceptance of the recommendations on the medical form is subject to the rules and regulations of your employer’s leave policy.
Yes! You will receive a receipt that includes the procedure code necessary for HSA documentation.

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